Our urgent and emergency care services are more than just our accident and emergency services – they are all the services that support people in our community when they are very ill or in need of care that prevents them becoming ill.
In Northamptonshire we know that older people are spending too much time in hospital when they shouldn’t be – and this can have an adverse effect on their overall health and wellbeing.
As a result too much of our available resources have been allocated to providing reactive care in our urgent and emergency services for people who have already become very ill or who have lost muscle strength, skills and confidence from being in hospital and need extra rehabilitation time. We know this needs to change.
So we are working on
understanding the ways we can change what we are doing to improve care and health outcomes for local people
reviewing the care we provide in our community so it’s easier for people – especially older people – to get the care and support they need closer to home
improving the way our health and care services are provided so people are less likely to need urgent hospital care and, if they do have to go to hospital, the right care and support is readily available to them once they leave
making sure our health and care providers work closely together so our care is joined up and always focuses on the needs of the patient
working together differently so we’re better equipped to cope with the pressures of winter, learning from our collaboration and engaging with people to create future services that are right for our community’s needs.